IDS

Every moment spent at Imagination Design Studios is sure to bring a smile to your face. Humbly self-described as creators of custom-themed environments for young dental and medical patients and their parents, it was clear to me that they do a whole lot more than that. They transform dental offices, hospitals, optometry clinics and more into what can only be described as trips on par with Disneyland. Every theme and character are custom designed, built and installed to leave children with an unforgettable experience across over 450 locations in North America.

Clients like IDS are committed to their mission which is to ensure a high rate of return to their client’s investment. Well, they are because I had the privilege of conducting one-on-one client in-depths with several owner operators of either single or multiple locations. If you want confirmation that what you are doing is working the way you promise, engage your clients in meaningful conversations to show how invested you are in meeting their needs and understanding the tangible value you deliver.